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Frequently Asked Questions!

Q: Who do I contact for issues?

A: If you have questions about a specific order, will get you in touch with our super-friendly customer support people based here in Texas. We love hearing from customers, so if you have a suggestion or want to send a note or general question you can contact us at

Q: How many pages are there in a May Book notebook?

A: All of our May Books come with a standard number of pages. Minis have 64 pages, classics have 80 pages, and larges have 96 pages. A few inside page options in our Classic May Books have different a slightly different number. (Wedding Diary, Baby Diary, yearly calendar).

Q: What are the dimensions of your notebooks?

A: Minis are 4 x 5.75 inches. Classics are 5 x 8 inches. Larges are 7.5 x 9.75 inches.

Q: Are the May Books canvas covers hard or soft?

A: May Book covers are made from a coated canvas paper, so they are flexible. Durable, but you can bend them. A week of use and it's broken in like a pair of jeans. That's the best part! To ensure that our gold foil prints as best as possible, we use a different cover paper on all of our gold foil patterns.

Q: Why are May Books sewn and not stapled?

A: We found that with stapled pages, the insides were more likely to come out. Plus, the thread makes the entire book completely recyclable!

Q: I wish you had even more patterns/colors. When are you launching new ones?

A: We launch new patterns regularly. Follow us (Instagram/FB/newsletter) to get the latest scoop.

Q: I'm wondering if you guys had {fill in the blank} inside pages. Do you take suggestions?

A: We LOVE feedback! Send us an email (or tweet) and if enough people agree - we will gladly consider your request.

Q: Why does it take 2 weeks or so to get my order?

A: One thing we LOVE about May Books is that your book is literally made to order. The covers are printed individually, matched with the insides you choose, and are then sewn (by a person!) on a sewing machine. Then, they are trimmed to perfection, round cornered, packaged and shipped. Same thing for May Notes! They are printed on demand, trimmed to perfection and matched with your custom envelope choice! It will be worth the wait. Promise.

Q: Do you offer Rush Shipping?

A: We offer several shipping methods at checkout, including Fed Ex 2-Day and Fed Ex Overnight. Please note that we still ask for our normal production timeframe before your order is shipped out.

Q: Hey, I really just want to speak to a live person! What's your phone number?

A: Email is best, but if you really need a call, you can get ahold of us at (888) 526-6887.

Q: What happened to cards and photo books?

A: Recently, a critical security vulnerability was discovered in a piece of software we used for our photo books and photo card products. This security vulnerability made it possible (and pretty easy!) for someone to potentially access to our servers, and effectively gain a foothold to do awful things like take control of our website or steal customer data. We are not about to let that happen!! In response and after careful thought and consideration, we have made the difficult decision to shut down our servers that used the vulnerable software and completely remove photo books and photo cards from our product line at this time. We’re sad to see these products go, but we fully believe your safety and privacy is more than worth it! Email us at if you have any questions!

May Designs Lingo

"Notebooks": The notebook, aka "May Book", is our signature product. We offer three different notebook sizes- mini, classic, and large. You are able to select what you want for the inside pages of your notebook. We offer so many fun and exciting notebook inside page options for you to choose from, such as agendas, lined pages, a meal planner, budget journal, etc. Please note- there are different inside page options available in each of the different notebook sizes.

"Agendas": Our agendas come inside of our notebooks! While you're personalizing your May Book, Step 4 allows you to scroll through the inside page options we offer. You'll see that our agendas are inside page options in our notebooks. To preview each option, simply hover over them and click "preview". If you are trying to order an agenda, please be sure to select an agenda as your inside page option in your notebook! We have dated agendas, non-dated agendas, black and white agendas, blush agendas, etc. Please note that different agendas are available in both the Classic and the Large size. We do not offer agendas in the mini size at this time. We hope you're able to find an agenda that is perfect for you!!

"Corporate Order": If you want to either upload your own design/company logo to your notebook covers, or if you want our designers to create a custom pattern specifically for you, that's what we consider a "corporate" order. If you're interested in something you aren't able to order through our website, it's likely to qualify as a corporate order :)

"Calendars": We offer two types of calendars- a desk calendar and our new hanging wall calendar. The desk calendar has 12 small flat monthly cards, and each month showcases a different one of our patterns. It also comes with a clear acrylic easel for the calendar pages to stand on. The hanging wall calendar comes with twelve giant, flat monthly pages (Jan-Dec).

For all other questions, visit our Help Center!