A: If you have questions about a specific order, email@example.com will get you in touch with our super-friendly customer support people based here in Texas. We love hearing from customers, so if you have a suggestion or want to send a note or general question you can contact us at firstname.lastname@example.org.
A: All of our May Books come with a standard number of pages. Minis have 64 pages, classics have 80 pages, and larges have 96 pages. A few inside page options in our Classic May Books have different a slightly different number. (He Loves Me Wedding Planner, Baby Diary, yearly calendar)
A: Minis are 4 x 5.75 inches. Classics are 5 x 8 inches. Larges are 7.5 x 9.75 inches.
A: May Book covers are made from a coated canvas paper, so they are flexible. Durable, but you can bend them. A week of use and it's broken in like a pair of jeans. That's the best part! To ensure that our gold foil prints as best as possible, we use a different cover paper on all of our gold foil patterns.
A: We found that with stapled pages, the insides were more likely to come out. Plus, the thread makes the entire book completely recyclable!
A: We launch new patterns regularly. Follow us (Twitter/FB/newsletter) to get the latest scoop.
A: We LOVE feedback! Send us an email (or tweet) and if enough people agree - we will gladly consider your request.
A: One thing we LOVE about May Books is that your book is literally made to order. The covers are printed individually, matched with the insides you choose, and are then sewn (by a person!) on a sewing machine. Then, they are trimmed to perfection, round cornered, packaged and shipped. Same thing for May Notes! They are printed on demand, trimmed to perfection and matched with your custom envelope choice! It will be worth the wait. Promise.
A: Email is best, but if you really need a call, you can get ahold of us at (888) 526-6887.
A: Recently, a critical security vulnerability was discovered in a piece of software we used for our photo books and photo card products. This security vulnerability made it possible (and pretty easy!) for someone to potentially access to our servers, and effectively gain a foothold to do awful things like take control of our website or steal customer data. We are not about to let that happen!! In response and after careful thought and consideration, we have made the difficult decision to shut down our servers that used the vulnerable software and completely remove photo books and photo cards from our product line at this time. We’re sad to see these products go, but we fully believe your safety and privacy is more than worth it! Email us at email@example.com if you have any questions!
A: We offer several shipping methods at checkout, including Fed Ex 2-Day and Fed Ex Overnight. Please note that we still ask for our normal production timeframe before your order is shipped out.